Sales Policy for MumuToyBaby

Effective Date: January 11, 2025

At MumuToyBaby, we are dedicated to offering high-quality products that promote skill development for children. This Sales Policy outlines the terms and conditions for purchasing products from our website, mumutoybaby.com, and provides clarity on the sales process.

By placing an order with us, you agree to the terms and conditions outlined in this Sales Policy. Please read this document carefully before completing a purchase.

1. Ordering Process

When you place an order on mumutoybaby.com, you are offering to purchase products under the terms and conditions set forth in this Sales Policy. We reserve the right to accept or decline your order at any time for any reason.

  • Order Confirmation: After placing an order, you will receive an order confirmation email containing the details of your order. This email serves as an acknowledgment of your order and does not constitute an acceptance.
  • Order Processing: Once your order is received, we will begin processing it. Orders are typically processed within 1-2 business days. During peak periods, processing times may vary.
  • Order Acceptance: A separate email will be sent to confirm that your order has been shipped, which constitutes our acceptance of your order.

2. Pricing and Payments

  • Pricing: All prices listed on our website are in U.S. Dollars (USD). Prices may change without notice. In the case of an incorrect price due to a typographical error, we reserve the right to cancel or modify the order and notify you of the change.
  • Taxes: Sales tax will be applied to your order based on your shipping address in accordance with applicable laws. Tax rates may vary depending on the location.
  • Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout. Payment must be received in full before your order is processed and shipped.

3. Product Availability

  • Stock Availability: While we strive to keep our website up-to-date, product availability is subject to change. If an item you order is out of stock or unavailable, we will notify you as soon as possible and offer you the option to either cancel the order or select an alternative product.
  • Product Descriptions: We make every effort to provide accurate product descriptions, images, and specifications on our website. However, we cannot guarantee that all product details are error-free. If there is a discrepancy between the product description and the actual item, we will work to resolve the issue promptly.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on the shipping method and delivery address. We offer various shipping options, including standard and expedited shipping.
  • Delivery Times: Estimated delivery times will be provided during checkout based on your location and the shipping method selected. Please note that these are estimates, and actual delivery times may vary depending on factors such as carrier delays and weather conditions.
  • International Shipping: We currently offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or import fees that may apply.

5. Order Cancellations

  • Order Changes: If you need to change your order, please contact us immediately at info@mumutoybaby.com. We may be able to make changes if the order has not been processed or shipped.
  • Order Cancellations: Orders can be canceled if they have not yet been processed or shipped. If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we will not be able to cancel it, and you will need to follow our return procedure.

6. Discounts and Promotions

  • Discount Codes: From time to time, we may offer discount codes or promotions. These discounts are subject to specific terms and conditions and may have expiration dates. Only one discount code can be applied to each order.
  • Promotional Items: Promotional products or discounts may be limited to specific items, categories, or quantities. Please review the details of each promotion to ensure your order qualifies.

7. Returns and Refunds

  • Return Policy: Our return policy allows you to return most products within 30 days of purchase. For full details on our return process, please review our Refund and Returns Policy.
  • Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original method of payment. Please refer to our Refund and Returns Policy for further information.

8. Customer Service

If you have any questions about your order, need assistance, or would like to inquire about our products, please contact our customer service team:

MumuToyBaby
Phone: (931) 684-8076
Email: info@mumutoybaby.com
Website: mumutoybaby.com

9. Changes to This Sales Policy

We reserve the right to update this Sales Policy at any time. Any changes will be reflected on this page with an updated effective date. Please review this policy regularly to stay informed of any changes.